Q: What information is needed to apply for a loan?
A: Quality customers below 500,000 usually only need to provide ID card, driver's license and bank card to apply for a loan.
Q: What is the loan interest rate?
A: The interest rate varies according to the brand model or loan term. In addition, Dongzheng AFC has established cooperation with multi-brand manufacturers, and has now launched financial products with zero interest rates for designated models. Welcome to inquire your local dealer or call customer service hotline 400-920-7258 for details.
Q: When will my approval result come out?
A: Quality customers can approve in seconds, and can be booked for the same day as soon as possible.
Q: When I need to transfer money to Dongzheng AFC, what is your business account information?
A: Account information is as follows: Account Number: 31001520368050005668 Name: Shanghai Dongzheng Automotive Finance Co., Ltd. Bank of Account: China Construction Bank Corporation Shanghai Jinmao Branch
Tips: * Please specify in the remarks column: the name of the borrower + the last four digits of the ID card, so as to accurately enter the account * Wire transfers made before 17:00 on working days will be credited on the same day; wire transfers made on holidays will be credited on the first working day after the holiday. * If you choose to pay the repayment by bank card deduction, please deposit enough amount for monthly payment into the bank card in advance until the repayment is successful, avoid the failure of deduction.
Q: I want to change the repayment card number, what should I do?
A:Log in to our WeChat mini program, after passing the identity verification, click "Repayment Card Change", fill in and upload the corresponding information according to the system prompt process and submit it. After submission, the system will generate a "debit authorization" and "Notice on Termination of Payment Authorization" and send it to the mailbox you filled in. After downloading, printing, and signing, please mail the original signature to our company. Our company will complete the change of the bank card within 3-5 working days after receiving the application for express delivery.
Tips: * After submitting application in system, please be sure to print the "Debit Authorization Letter" and "Notice on Termination of Payment Authorization". After signing, the original copy should be mailed to: Dongzheng post-loan team(021-20689999), 15th Floor, Building 2, Global Metropolis Building,58 Yaoyuan Road, Pudong New District, Shanghai, after the loan is collected. If we can not receive the original material in the signed version, we cannot do the change operation for you, thank you for your understanding and support!
Q: How to apply for early settlement?
A: Log in to our WeChat Mini Program, after passing the identity verification, click "Repay in advance", fill in the corresponding information according to the system prompts and submit. The final settlement quoted price shall be confirmed by the system. Please pay attention to the generation of the final quotation. For consultation, please call the customer service hotline: 400-920-7258.
Tips: * The application for early settlement cannot be operated on the day of monthly payment date or the day before the day of monthly payment date. If settlement is not received on agreed date，It will be deemed as a waiver of this early settlement，please re-apply for it according to process if you have any other demands. * New feature launched It shall be confirmed by the system uniformly. Please pay attention to the generation of the final quotation. For consultation, please call the customer service hotline: 400-920-7258.
Q: The car loan is settled, what should I do next?
A:If your car loan has been settled normally or in advance, our company will send the settlement information (i.e. vehicle registration certificate, loan settlement certificate, mortgage delegation letter, etc.) within 5 working days after your contract is settled ). The settlement materials are mailed to the staff in your area, and the staff will contact you and will assist you with the mortgage cancellation process; if the staff has not contacted you for a long time, you can call our customer service hotline for consultation.
AFTER LOAN SERVICE
Dongzheng AFC post-loan service mini-program is now online.Follow “Dongzheng AFC” on Wechat public account， and can easily handle post-loan business，which is more convenient
My loan
Prepayment
Repayment card changes
Modify phone number
Claim proof
For more details， pay attention to the “Dongzheng AFC” Wechat public account to experience
For more details，pay attention to the “Dongzheng AFC” Wechat public account to experience
股票代碼：02718.HK
上海東正汽車金融股份有限公司
Shanghai Dongzheng AFC Co.,Ltd.
400-920-7258
沪ICP备 18021961号-2
沪公网安备 31011502015668号
